Downloads & Tools
IP Search Tool
Discover and configure Prizor IP cameras on your network
ZIP
General CMS
Central Management Software for DVR/NVR systems
ZIP
Player for WS
Playback utility for WS recorded video files
ZIP
General VMS
Video Management Software for multi-site monitoring
ZIP
P2P Software
Peer-to-peer remote viewing client
ZIP
Mobile Application
Android & iOS app for remote camera access
ZIP
PRIZORPLUS PVMS
Prizor's flagship Professional Video Management Suite
ZIP
Frequently Asked Questions
General
What is the warranty period for Prizor products?
All Prizor cameras and NVRs come with a standard 2-year warranty covering manufacturing defects. Extended warranty options are available through authorized dealers.
Are Prizor products BIS certified?
Yes. All Prizor surveillance products are BIS certified under IS 13252 (Part 1) and STQC tested. We are also GeM-listed for government procurement.
Do you offer pan-India service?
Yes. We have authorized service centers and dealers across 500+ cities in India. Reach us on our toll-free number 1800 123 3699 for your nearest service point.
Can I integrate Prizor cameras with third-party NVRs?
All Prizor network cameras support ONVIF Profile S/G/T, making them compatible with any ONVIF-compliant NVR or VMS platform.
Technical
What is the maximum recording capacity?
Our NVRs support up to 8 HDDs with RAID configuration, providing up to 80TB of storage. With H.265+ compression, this can store months of continuous 4K recording.
How do 4G cameras work without WiFi?
4G cameras use a built-in SIM slot (supports Jio, Airtel, Vi, BSNL) for cellular connectivity. They can stream live video, send push alerts, and store footage on SD card or cloud — all without any wired network.
What is ColorView™ technology?
ColorView™ uses warm supplemental LED lighting combined with Sony Starvis sensors to deliver full-color footage even in zero-lux conditions — unlike traditional IR cameras that only show black & white at night.
Do cameras support AI analytics?
Yes. Our network camera range includes on-device NPU for AI-powered human/vehicle detection, face detection, line crossing, and perimeter intrusion — all processed locally without cloud dependency.
Purchase & Installation
How can I purchase Prizor products?
You can purchase through our authorized dealer network. Visit our 'Where to Buy' page or call 1800 123 3699 to find your nearest dealer. We also supply through GeM for government orders.
Do you provide installation support?
Our authorized dealers provide professional installation services. We also offer remote commissioning support and detailed installation guides in our downloads section.
What is the return/replacement policy?
Products can be returned within 7 days of delivery if found defective. Replacements are processed within 48 hours through our service network. Contact your dealer or our support team for assistance.
Still need help?
Our support team is ready to assist you — reach out and we'll get you sorted.